All Resources

• Conflict Cultures in Organizations: How Leaders Shape Conflict Cultures and Their Organizational-Level Consequences
  Conflict
  Gelfand, Michele, Leslie, Lisa

  Anecdotal evidence abounds that organizations have distinct conflict cultures, or socially shared norms for how conflict should be managed....

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  Conflict as Stress: Transforming Tension into Well-being
  Stress
  Shikina, Alice

  Conflict is more than a workplace challenge—it’s a hidden health issue....

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  Resolving Conflict in a Pandemic
  Servant Leadership
  Campbell, Ruby, Lanteri, Cathy, Moore, Margaret

  The world is embroiled in conflict as the pandemic continues unabated....

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  Followers' daily reactions to social conflicts with supervisors: The moderating role of core self-evaluations and procedural justice perceptions
  Internal/Organizational
  Volmer, Judith

  Building on affective events theory (AET; Weiss & Cropanzano, 1996), the present research examined the short-term within-person effects of...

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• Too Hot To Handle? How to Manage Relationship Conflict
  Team Coaching
  Edmondson, Amy, McLain Smith, Diana

  Too Hot to Handle: How to Manage Relationship Conflict,” Edmondson with Diana McLain Smith, California Management Review, 2006

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  A meta-analysis of intergroup forgiveness
  Forgiveness
  Van Tongeren, Daryl, Burnette, Jeni, O'Boyle, Ernest, Worthington, Everett, Forsyth, Donelson

  In the past decade interest has flourished in the empirical study of forgiveness in the wake of intergroup conflicts....

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