If there is one quality that executives seek for themselves and their employees, it is sustained high performance in the face of ever-increasing pressure and rapid change. But the source of such performance is as elusive as the fountain of youth. 

These are the powerpoint slides that David Peterson, PhD, Director of Leadership and Coaching at Google used for his webinar: Friction Sparks Learning.

Presentations are often used to communication information without focusing on the responses the presenter wants to evoke on that part of the audiences. This tool helps the client focus what he/she will present for specific audiences. ...

Feedback is often held back or given in the heat of the moment. Other times negative feelings you have about what someone you work with does are stored up over time until the feedback comes out to a degree that is way out of proportion to the current situation. Most people are less than mindful to actually decide the purpose of giving feedback....

Engaging effectively with client organizations and the individuals you coach can make or break a coaching project and how you are viewed as a coaching professional....